TILA ® Privacy Policy

TILA TOP UP, INC (hereinafter “TILA®”) is committed to the protection of its users’ privacy and aims to protect its users against the misuse of their personal identifiable information to third parties. The Privacy Policy below, which is incorporated to the Terms and Conditions, explains the practices that apply to your TILA® Registered User Account information, as well as the privacy setting you choose to protect and share information as well as used on the website generally.

This Privacy Policy applies only to information, and meta information over the internet, TILA® collects about you as a user of their Website, and through your Registered Commercial or Purchaser Account or Mobile Application. This policy does not apply to information independently collected by Tila’s® IMTU and communications providers when you use the actual service purchased from Tila.® This Policy only relates to information that is accessible from the www.tila.com website, its Mobile Application and Registered Commercial or Purchaser Accounts. TILA® will not sell or share your personally indefinable information unless you have authorized such use.

When using our website, mobile application and Registered Commercial or Purchaser Accounts, you consent to the collection, transfer, manipulation, analysis, storage, and disclosure about you and other uses of your Registered Commercial or Purchaser Accounts, purchase habits or website visit as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by TILA® in the United States or any state where TILA® operates.

Upon registering a Registered Commercial or Purchaser Account with TILA®, you will be asked for certain personally identifiable information such as but not limited to your full name, business name, username, email address, mailing address, telephone number, and/or credit card or debit card numbers. You agree and understand that this personally identifiable information is voluntarily provided to TILA® by you. To ensure the safety of your personal identifiable information, we recommend that you periodically change your password. In case you have forgotten your password, TILA® offers steps to reset your password through a link “Forgot Password” in the login screen. Your personal password is confidential and encrypted, which ensures its secrecy.

If you are a registered user of our website, we provide you with tools to access or modify the personal information you provided to us and associated with your Commercial or Purchaser Account.

Tila’s® services are not directed to people or users under the age of eighteen years old (an 18 year old). If you become aware that your child has provided us with personal information without your consent, please contact us. We do not knowingly collect personal information from children under the age of eighteen years old (an 18 year old). If we discover that a child under the age of eighteen years old (an 18 year old) has in fact provided us with personal information, we take steps to remove such information and terminate the child's account on our website.

As a user of Tila’s® website, mobile application or Registered User Account, you authorize TILA® to use resources such as, but not limited to, cookies, analytics and metadata in order to provide a better and more personalized website. For example, Cookies are a small amount of data, usually including an anonymous unique identifier, sent to your computer through a website and stored on your computer’s disk. You can configure your browser to accept all cookies, reject them, or be notified when a cookie is sent.

TILA® uses their own cookies and analytics metrics for various purposes, including but not limited to:

Where Tila® discloses your personal information to its employees, agents or sub-contractors for transactional purposes it is only for these purposes. The employee, agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Tila® may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Tila® will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. Tila® will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Information that Tila® collects may be stored and processed in and transferred between any of the countries in which Tila® operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Tila® may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

This website may from time to time contain links to other websites, more particularly to IMTU and communications providers for whom we distribute and sell their services and top-up credits. Tila® is not responsible for the privacy policies or practices of any of these third-party providers once you leave our website.

Tila® can receive lawful legal requests with regard to you as a User of this website. A Lawful Legal Request is a request for information by a regulatory or law enforcement agency, or alternatively by a court or civil subpoena under the operation of law or by statute. In such cases, Tila® is required to supply this information in accord with the request. Often, the request includes a mandate or order that Tila® is required to respond without notice to the User. Please be advised that Tila® may or may not advise you of any Lawful Legal Requests it receives concerning your account, and that, in such an instance Tila® has an obligation to abide by the mandates of the Request which includes not disclosing its existence to the User.

If you have any questions about this privacy policy or Tila’s® treatment of your personal information, please email us at: privacy@tilatopup.com to speak with one of our representatives to address your concerns or questions.

Tila® may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information. If we make a change to this policy that, in our sole discretion, is material, we will amend this browser wrap policy thirty (30) days prior to their effect or provide notice of the Change and effective date within your Registered User Account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.